Your AI investment should move the ROI needle. Most don't. We fix that.

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With 30 years of change management expertise,

we bridge the gap between AI capability and human readiness.

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Why Most AI Initiatives Fail

Over 90% of organizational AI initiatives fail to deliver meaningful ROI (MIT), not because the technology doesn't work, but because organizations focus on the tool and neglect the people. No one with expertise in leading change is involved.

The result is painfully familiar:

  • Employees resist or work around new AI tools

  • Workflows speed up in one area and create bottlenecks in another

  • Leadership can't articulate what changed or why it matters

  • Token costs and licensing fees climb while results stay flat

The real problem is the gap between what AI can do and

what your people are ready to do with it.

How It Works

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If this looks like your current AI strategy . . .

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. . . we will give you a strategy that works.

Our Three-Phase Approach

Phase 1 — DIAGNOSE

Like a physician, we examine before we prescribe.

We take your company’s vitals, assess your people’s readiness, provide an objective readiness score, define risks and opportunities, and determine a strategy and roadmap to success whereby AI can move your ROI needle. We help you prioritize AI solutions for your organization and the metrics that will demonstrate success.

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Phase 2 — OPERATE

Precise, skilled intervention.

We don't guess. We go hands-on into the guts of your organization, first to map present workflows, then optimize them with AI. We marshal your internal data resources, design the details of your solutions, then implement the strategy from Phase 1. Our network of over 40 AI expert consultants specialize in every possible solution. With them we assemble the right implementation team to match your strategy.

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Phase 3 — HEAL

Recovery requires close attention and support.

This is the human side of the transformation that most consultants neglect. We stay with you, assisting and supporting you to lead your teams through the transformation until it is complete. We measure and hold ourselves accountable to a positive result. We are there to monitor your success and continue to optimize your solutions as your needs and the AI tech evolves.

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Who We Serve

If any of these sound familiar, we can help you:

  • You've invested in AI tools but adoption has stalled.

  • You know you need to invest in AI to stay competitive, but you’ve heard (or lived through) nightmares about implementation attempts.

  • Some team members are working around the new system.

  • The board is asking for an ROI you can't yet show.

  • AI costs have exploded, but ROI is unchanged.

  • Since AI tools were introduced, morale has declined.

We work with the leaders and owners of healthcare organizations who are serious about making AI actually move the needle on their bottom line and quality of care, including

  • independent medical, dental, and chiropractic offices

  • group specialty practices

  • urgent care facilities

  • ambulatory surgery centers

  • home health agencies

  • skilled nursing facilities

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Why Pulse AI?

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Other AI Consultants

  • Ignore change management

  • Sell tools and move on

  • Focus on technology

  • Optimize one workflow

  • Measure adoption rates

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AI Consultants

  • 30 years of change expertise

  • Stay until the needle moves

  • Focus on people + technology

  • Redesign the whole system

  • Measure bottom-line impact

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Ready to make your AI investment work?

Let's start with a conversation about your specific challenge.

No pitch. No pressure. Just a direct, honest diagnosis of where the gap is and what it would take to close it.

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Gigi Gonzalez

Chief Executive Officer

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Douglas Lundrigan, MBA

Chief Solutions Officer